WANDER GUIDE
Travel recommendations from the people you love
THE PROBLEM

When planning a trip, there are seemingly endless options and opinions available and it can be difficult to know whom to trust.

From the start, our primary goal was to better understand both the pain points people faced when planning a trip and the opportunities not being addressed by other travel apps.  

We kicked-off our research sprint with user surveys and interviews, speaking with people over the age of 20 in the United States who take at least 2 annual vacations to better understand their experiences with trip planning. From the research, a few common themes stood out:

Too Many Options
Planning an itinerary can be overwhelming with seemingly endless options for places to visit, eat, stay and more.
Too Many Opinions
It can be difficult to know whose recommendations to trust online.
Trusted Family & Friends.
When evaluating recommendations, those from friends and family are most trusted.

Research also helped us better understand how people were using other popular travel apps. We analyzed and documented competitor flows, strengths and weaknesses to help refine our unique value proposition and product vision. 

PRODUCT VISION

Wander Guide aims to be the most trusted source for travel inspiration by focusing on tips and recommendations from family and friends.

Before we began outlining Wander Guide’s critical user journey, it was imperative that we clearly focused and articulated our product vision to guide product design and development. Our research and competitive analysis helped us define the core principles that were at the heart of our product vision.

Trusted Recommendations
We help people find trusted travel tips and recommendations from those they trust most: family and friends.
Whole-trip Planning
We help people with every aspect of their trip including where to visit, eat and stay, when to go, how to get around, what to pack, immigration and regulations, safety tips and more.
CRITICAL USER JOURNEY

Users follow family and friends, select a destination, review tips and recommendations, save their favorites, have a great vacation and add their own tips and recommendations.

From the onset we wanted to avoid over-complicating the user experience and thus focused on a single use case with a specific goal. 

CORE EXPERIENCES
Onboard quickly

Easily follow family and friends on Wander Guide to find trusted tips and recommendations for your next trip.
Browse destinations

Find the perfect destination for your next trip whether it's a national park just a few hours away or a bustling city on the other side of the world.
View recommendations

Decide where to visit, eat, stay and more with tips and recommendations from family and friends.
Save your favorites

Save your favorite tips and recommendations to make planning an itinerary as quick and easy as possible.
Share recommendations

Add your tips and recommendations to help family and friends on their next trip.
VISUAL IDENTITY

To develop Wander Guide's visual identity, we began by distilling our product vision into elements that could help guide our explorations.  

Vibrant
Travel connects us with the world and we aimed to represent the rich and vibrant diversity of colors, tastes, smell and sounds of different cultures and communities.
Authentic
We focused on real, unbiased, unfiltered tips and recommendations from those closest to you.
Savvy
We aimed to be your friend “in the know” with tips and recommendations that can’t be found anywhere else and are personalized to the tastes of your family and friends. 

Name

We set out to find a name that sparked a sense of excitement to travel, was easy to remember and had an available domain name and handle across major social platforms. While we brainstormed and tested many names, “Wander Guide” both sparked the sense of excitement we were looking for and tied back to our core user journey of planning a trip. 

Color Palette

We wanted a color scheme that highlighted key information in the app when needed, but didn’t clash with the travel photography that was core to the app. The 2019 Colors of Travel Study showed that clay, gold, sky blue and deep turquoise were the most popular colors used in travel photography on Instagram. We chose a purple gradient as the primary color in Wander Guide as it both helped capture people’s attention when necessary and was exceedingly rare and special in the natural world.

Typography

We wanted the app to feel clean and familiar and thus chose to use system fonts throughout the app. SF Pro is a neutral, flexible, sans-serif typeface for iOS, while Roboto features both geometric forms and open curves on Android. 

Voice and Tone

Our brand voice and tone is our personality and we aimed to be:

Genuine
We’re 100% real, unbiased and unfiltered and a place where you can trust the tips and recommendations you find.
Helpful
We’re hospitable and here to help with every stage of your travel journey from planning an itinerary to getting around once you arrive.
Human
We're human! There are real people behind every email, social media post and more.
Clear
We aimed to be crisp and concise, communicating with parsability and scanning in mind. 

Photography

Travel photography is captivating, inspiring and can spark a feeling of wanderlust. We looked for premium stock photography that captured the rhythm of a place with both authentic scenes of daily life and awe-inspiring shots of key landmarks. 

WHAT'S NEXT?

Wander Guide is currently in development and coming to an App Store near you in 2022.